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I think Showers Pass knows they have a problem with their Touring Jacket, and they have a bullshit way of addressing it. Here's the response I received from Showers Pass when I asked about the seams leaking:
To keep this jacket at a price point of $150, we chose to seam tape the most prominent seams. The Elite 2.0 jacket is our fully seam taped 3 layer rain jacket. If you want to return your jacket directly to us we can offer you the Elite 2.0 for $125.
Some comments about this response: a) They admit they cut corners to save money, i.e meeting a "price point" is more important than actually making the bloody thing waterproof. (How about telling customers this before they purchase the jacket? Perhaps Showers Pass should advertise the Touring Jacket as "darn expensive but not profitable enough for us unless we make it leaky.); b) The jacket would work right, i.e. actually be waterproof if they had made it better; c) the Touring jacket isn't waterproof but if I am willing to pay even more, roughly $275 total, I could get a jacket that will do what the Touring jacket is supposed to do.
And what the heck are "prominent seams"? The ones the customer will see in the store? Seams which would make the customer think the jacket is waterproof?
I'm disgusted. Showers Pass sells a leaky rain jacket and uses the defect to upsell a customer. It's bullshit.
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